BRIDGE HQ LTD · Bridge Storage
Privacy Policy
Effective date: 12 November 2026
Your files stay on your Mac
Bridge Storage does not collect or transmit scan data, folder or file names, file contents or anything you type. It has no accounts, advertising, analytics, tracking, crash-reporting service or third-party SDK, and the app does not request network access of its own. The only download is Ask's language model, which macOS gets from Apple's servers (see Ask below); nothing about your folders or your words is sent.
What a scan reads
When you choose a folder and press Scan, the app reads file-system metadata such as names, sizes, file types, modification dates and identifiers used to avoid counting the same file twice. A scan does not open file contents. It also checks limited location and volume metadata to refuse whole disks, volume roots, the account home, network volumes and cloud storage locations.
Ask
If you use Ask, the folder names from the current report and the words you type are compared by a language model that runs on your Mac. On macOS 26 or later, macOS downloads this model (about 240 MB) from Apple's servers when the app is installed or updated, or when you first open Ask if it is not there yet, and keeps it in a folder that belongs to the app. The names, your words and the comparison stay in memory only and are never sent anywhere. macOS also keeps a prepared copy of the model (about 260 MB for each installed version of the app, model data only, no names or results) in the app's own cache folder so that it loads quickly; macOS may remove it when space is needed.
Deep Look and Already Copied? (Pro)
Deep Look opens the photos in the chosen folder and its subfolders, read-only, to compare what they show, and only after you agree for that folder. Already Copied? asks you for a second folder and, only after you agree for both folders, opens only the files whose sizes match, read-only, to compare their contents (SHA-256). Both work on your Mac only, do not follow links, enter other disks or download items stored only in the cloud, and keep their results in memory only; nothing is saved or sent, and nothing in either folder is changed.
Archive Plan and Organise (Pro)
Archive Plan is built from the report already in memory: it opens no file and never moves or copies anything. Organise, only after you see the preview and confirm, moves loose files directly in the chosen folder into folders inside that same folder, on the same disk. It never deletes, replaces or uploads anything. So that you can undo it, it keeps a small list of the moves (file names, places, sizes, dates and file numbers; no contents) in the app's own storage on your Mac; you can erase that list in the app, with or without Pro.
My Choices (Pro)
My Choices is off unless you switch it on. Then the app remembers the files and folders you mark to keep or to review later, and the files you keep in place in Organise: their names and places inside the folder you chose, that folder's name, its disk and file numbers (to recognise it again), and the date. It keeps this in its own storage on your Mac, never in your folder, and never sends it anywhere. The My Choices page shows all of it and erases any or all of it, with or without Pro.
Purchases
This version sells nothing; every feature is open. Each time the app starts, it asks macOS whether this Apple Account owns a Bridge Storage purchase; macOS's App Store service answers and contacts Apple when it needs to. If a later version offers purchases, Apple handles them through the App Store with your Apple Account, and Apple's privacy policy covers them. Bridge Storage does not receive your payment details and saves nothing about purchases.
Access and storage
Access is limited to the folder selected through the system picker and to explicit scan, reveal, Deep Look, Already Copied? or Organise operations (Deep Look and Already Copied? only after you agree, each time; Organise only after a preview and your confirmation). Scan results and search queries stay in memory. The app saves no scan history, index, bookmarks or lasting folder access. Only two things are kept, in the app's own storage on your Mac and only when you use them: the Organise Undo list and, if you switch it on, My Choices; you can erase both in the app. Choosing another folder replaces the current report; quitting the app clears its in-memory report. Only Organise changes your folder, by moving files inside it after you confirm; the app never deletes or replaces your files.
macOS and cloud services
macOS manages the folder picker, permission prompts, application container, the language-model download, window state and optional system diagnostics. Those platform services are separate from this app. The app refuses cloud storage locations and network volumes, skips cloud-only folders and turns off on-demand file materialisation during metadata scans. It does not control a sync provider's independent activity.
Optional support
If you choose to contact BRIDGE HQ LTD through its website or email, the details you voluntarily include are used to handle your request. Please do not send private files or complete folder paths. Support correspondence is separate from the app; the app does not send it automatically. You can use the contact page to ask about or request deletion of your support correspondence, subject to any applicable retention requirements.
Children and changes
The app collects no data from children or adults. If the app's data practices change, this policy and the public policy will be updated before that version is released.